Mobile myki refund. That's the cost of the card, the balance is 0.

Mobile myki refund Mobile myki Mobile myki is a new way to travel with myki. A myki smartcard expires after four years, and a Mobile myki expires after two years. and in terminals like northrichmond, melbourne central and flinders, sometimes on/off doesn't work. This is me every day. Last year the government announced that Myki would be coming to mobile phones. The 'pre-loaded' Mykis in the tourist packs cost $16, and have $10 loaded onto them. Request a refund or reimbursement for money you've spent on your myki via your myki account. ; If you buy a myki from a retailer, ticket office window or Go to the myki menu and tap ‘Scan myki - check balance’. 13 A ticket (other than a Mobile myki) issued by or on behalf of an operator remains the property of that operator at all times. Crap situation, but not much you can blame on myki there (apart from the $10 top up minimum?). How do If you're also asking about refunds where the money gets returned into your bank account or refunded to a different myki. ***** I just learned from the Google Customer Service that Myki Mobile is not linked to a google account but only to a particular device so when lost or reset it is Yes. Be the first to comment Nobody's responded to this post yet. Add your thoughts and get the conversation going. I have topped up money into my digital myki card in gpay When I went online and tried to get a refund they asked me for my card number from the last top-up, I tried a few cards but can't seem to get it right. Commuter Club myki Pass. This video is part of our guide to Mobile myki, a digital myki on your Android phone on the Google Pa We’re testing tap and go payments on local buses in Wangaratta. It Is a few years account with some good legend inside,I heard Konami will banned your account,I have already contact efootball and asked for helpthe money was refunded to me via Apple today,and I . 50) You can apply for a refund of a partly-used Myki Pass or an unused Myki Pass, as well as unused Myki Money. To keep using an eligible myki, scan it before touching on to travel. Open menu Open navigation Go to Reddit Home. 50) Sorry, this post was deleted by the person who originally posted it. The easiest Mobile myki is a new way to travel with myki. It's as quick as a regular Myki, occasionally slower. It's probably not going to happen until the readers start getting replaced If you end up needing to you can apply for a refund in the app or contact PTV to transfer the balance to another card. g. Archived post. How do we replace an expired myki? If I attempt to add a new one in the Google Pay app, it just tries to top up the one I have, and fails. This option is only available to myki smartcard holders and not Mobile myki. Information about myki refunds can be found on the PTV Ticket help: refunds, replacements, myki expiry & more Mobile myki Regional tickets Ticket help: refunds, replacements, myki expiry & more Fares After you’ve requested auto top up cancellation, touch on your myki to finalise the transaction. (Message and data rates may apply, please see your provider for details. With Mobile myki you can: Tap the blue "Add to Wallet" button and You can apply for a refund of a partly-used Myki Pass or an unused Myki Pass, as well as unused Myki Money. Keep in mind it said that you’ll get a maximum $250 if you convert from myki pass to myki money, maybe I read it wrong but it seems better to get a refund if you’ve bought a myki pass over $250 25K subscribers in the MelbourneTrains community. Help guide on how to set up Mobile myki. How to extend eligible myki smartcards. It worked normally the first day, then something broke it and I keep getting the moving too fast message. Still a few too many bugs to be totally depending on it. Things That Go Ding Broke n looking for every saving - tapping on and off before 6:20am weekdays. Tell the counter person your Myki is expired. All MyKi devices have the following functionalities: two-way calls, an SOS button, parental control. Doesn’t expire. Thanks! Travel Public Transport. e. Can I refund the balance in Mobile Myki? Mobile myki is a reusable digital card available through a software application. You may need to try moving your myki to No, you can't get a refund on the ticket cost, but you can be reimbursed for unused credit. ) FAQs. Minimum top up amount is $10, you actually LOSE $6 because you need a new card and can't get a refund for the physical one. Where to get Mobile myki: You can buy and top up a Mobile myki from your Android smartphone. au/ticke ptv. Each time it arrives in the depot, the unit will log onto Wifi and will synchronise its transactions with the Myki backend. With Mobile myki passengers will be able to: Top up on the go; Touch on Request a refund or reimbursement for money you've spent on your myki via your myki account. Both frequent and infrequent travellers can use myki. myki is your ticket to travel on trains, tram and buses in Melbourne & parts of regional Victoria. Or continue to pay with cash if you prefer. Metropolitan and regional fare information. But on the older trams with Myki readers (the bulky lime green ones) it never works. Reply reply More replies. Where can I buy a myki card? at staffed V/Line stations between Melbourne and Geelong, Ballarat, Bendigo, Traralgon and Seymour; myki. Your myki is valid for four years, so hold onto it if you’re planning a I think I purchased around late feb for 1 year pass and I should be getting $800 back within 10 business days . Which myki to Hi! I visit Melbourne once or twice a year and keep the myki card and recharge it each time, also if we know of anyone travelling to MEL we loan the card to them so they can use it and they just recharge it. Get app Get the Reddit app Log In Log in to Reddit. r/melbourne A chip A close button. au or by calling 1800 800 007 . What kind of money might I receive? The most common type of money we disburse to students are funds left over from Victoria to launch mobile ticketing pilot in July 2018. Skip to main content If you have an Android phone, you can buy a digital myki called Mobile myki. Overcharged due to myki faulty ticketing Request a refund or reimbursement for money you've spent on your myki via your myki account. Get a refund on your myki Pass. To pause your myki Pass, PTV will block your existing myki and send you a new one which will be activated when you start travelling again. Myki Money. myki 140 V/Line tickets 149 Other tickets 153. For information about eligibility criteria for use of myki Smartcard and Mobile myki, please see conditions under the heading ‘Use of tickets’ later in this Chapter. That's all you have to do. After touching on, your auto top up gets cancelled. Share Sort by: Best. We 28 to 69 day myki Pass – at least seven days missed; 70 to 365 day myki Pass – at least seven days missed, plus another two days missed for every 30 days (or part thereof) that the pass could have been used. Only buy or top up your myki card from an authorised retail outlet. May 28, 2018 | Asia Pacific News. Their issuing me a refund, but I need to activate a new account to claim it. This card has fees attached to it. Mobile myki on Google Wallet and physical mykis are not equivalent. Early testing happened late last year, and last week PTV opened up the trial to up to 4000 participants. They will take away your expired Myki. Follow the prompts. More information about Mobile myki can be found on the PTV website. If you lose your myki, you don't have to lose your funds. We’ve already rolled out Mobile myki, instant top-up, and enabled paying with Apple Pay in the PTV app. Getting in touch directly with Google is the only way to obtain it. See the next five departures and nearby stops. To be reimbursed for a V/Line paper ticket, visit a staffed V/Line station or V/Line agent. However refunds are not available on expired Passes, and you cannot get a refund of the purchase price of a Myki ($6 You can refund your myki balance to another myki or back to your Australian bank account. Members will only receive a refund if they’ve used their myki Commuter Club Pass for less than 293 days. I used Myki to travel on the train between Southern Cross Station and my hotel; which was located just outside the free tram zone. [1] Myki replaced the Metcard ticketing system and became fully operational at the end of 2012. The best option for people who Victorian public transport passengers will soon be able to use android smartphones to pay for travel on public transport thanks to a trial of new ticketing technology. and then 24-48 hours later the backend runs a process to detect that this has happened and process a refund. When the 'Ready to Scan' prompt appears, hold your myki smartcard to the back of your phone. There's a few stages of back end approval and final processing that has to be done manually so they give an a max of ETA of 10 business We’ve already rolled out Mobile myki, instant top-up, and enabled paying with Apple Pay in the PTV app. NFC is used by the phone to There use to be a secondhand market for used Myki cards amongst travellers (i. I've seen it in action. From Thursday 28 March 2019 it will be available on the Google Pay TM app. If your myki card scan was unsuccessful, you will receive a prompt to try again. If you already have an unregistered myki, you can register your myki online, via the PTV app or by calling 1800 800 007, and registration is instant. Paper tickets and Yes the virtual Myki is free, but has a $10 initial top up requirement, which for someone taking just one trip puts it on par with buying a physical Myki and adding credit. U can take your expired Myki to a manned train station, pretty much all CBD train stations like Melb Central. Myki Pass is good if you do the same commute every day, but if you'll be using the system ad-hoc, you're better off with Myki Money. In I feel like the whole mobile Myki thing is still a bit of a beta test. Unfortunately, you can’t currently convert your Myki Pass (weekly, monthly or You can receive a full refund for single or return tickets if you are unable to travel as long as you apply before the departure date of your service. I've been using the new Mobile Myki for the last few weeks, and I started by trying a 7 day pass, and once this expired I purchased a second pass, but the first pass never dropped off after it expired, and once I received my refund from my original Myki to use for a longer pass, I was unable to as Google Pay said I could only have two passes. "This process saves time and money for institutions of higher education and it helps the refund process flow smoothly, while reducing errors in processing as well. Your myki is valid for four years, so hold onto it if you’re planning a A ticket (other than a Mobile myki) issued by or on behalf of an operator remains the property of that operator at all times. Follow the prompts to scan your myki smartcard using your phone (make sure NFC is turned on in your phone settings) If you have an active myki Pass on your myki smartcard, please make sure you apply the expiry extension before your myki expires. It’s a digital myki on your Android phone on the Google Wallet TM app. 00. It’s a digital myki on your Android phone on the Google PayTM app. the app advice me to check terminal for more info and help, and staff at the Edit: thanks to commenters so far but maybe this would be better posted in a Google Wallet sub. have to call PT everytime to ask for a refund when it happens. myki. Children aged 16 and over with an Android phone can use Mobile myki. Where to get Mobile myki: You can buy and top up a Mobile myki from A how-to guide to touching on and off with Mobile myki. Information about myki refunds can be found on the PTV website. Which Fill out a myki refund form You can apply for a myki refund, reimbursement or replacement by filling out the myki refund form. I used the Myki website to request for a refund Request a refund or reimbursement for money you've spent on your myki via your myki account. While the government spent $1m in 2019 developing a Myki version compatible with Apple devices and other updates, Victoria's minister of public transport (Ben Carroll) pointed out that getting Myki to work on an iPhone has been challenging. They will collect more information including a No, you can't get a refund on the ticket cost, but you can be reimbursed for unused credit. myki refunds. Which myki to We know that standing in line at stations can completely derail your day—especially when you're standing in line to buy a ticket and the train whizzes by. myki tools Top up Why can't I use Myki on my iPhone? Myki is not available on iPhones, even though it is available on Android. I have only been using Mobile Myki for 5 days and it disappeared from Google Pay while being deactivated to switch phones. Mobile myki will use a custom-built smartphone app and near field communication technology to integrate with existing myki ticket barriers and card readers across Victoria’s trains, trams and buses throughout the I'm using Myki on my phone now, so wanted to register that to my account (if it's even possible). Signing up is easy: 1. Destination digital Metro Tunnel will open in Myki Money. To find out if you’re eligible for a refund, reimbursement or replacement ticket visit ptv. So what is the right way? Delete the card and create a new one and refund is one thing, in finance you always have to refund to same card because of anti money laundering laws. I wanted to get refund from a subscription app I subscript to last week,but I accidentally misclicked on refund for pesmobile coins and there is totally no way to overturn it. From the UX side Myki is terrible at the edges; great when it works, "fuck you" when it doesn't. This lets you contact us to request a refund of any balance on the Mobile myki. The mobile app is being pitched as an addition to the myki system. If you’re eligible for a refund of fees, any outstanding fines, debts or administration fees will be deducted from your refund. I got the Myki card for public transport, it costs 6 Aus dollars just for the card, I'm just wondering if I can get a refund for that when I leave? Melbourne. Children aged 5 to 18. myki refunds If your travel plans have changed, and you no longer need to use your myki Money, pass, or paper ticket, you can apply for a refund. Please note that it may take up to four weeks to process this request, as the University will need to liaise with Public Transport Victoria (PTV) on your behalf. Learn how to manage an expired or expiring soon myki. 00 unless you also load money or a pass on it. Card holder, or a Health Care Card holder changes to a Victorian senior), the customer The video below gives you a step-by-step guide for travelling with Mobile myki. PASSENGER OBLIGATIONS Regulations 2. Below is an example refund calculation for a myki Commuter Club Pass that’s been active for 292 days. Open the PTV app and select the myki icon; Select 'create an account' and scan your myki; Enter your details and click the 'create' button Posted by u/SharkHasFangs - 1 vote and 4 comments I just like to recount my experience with Mobile Myki for the benefit of the community. The system was developed by Kamco (Keane No, you can't get a refund on the ticket cost, but you can be reimbursed for unused credit. It is available on phones with recent versions of Android (5. Lost or stolen myki; Damaged or defective myki; Request refund of expired or expiring myki Don’t need your expired (or expiring soon) myki anymore? You can request to get your money back. Please note you cannot buy or top up a myki on board a tram or bus. Turn on push notifications to receive personalised disruption alerts, myki reminders and I think I purchased around late feb for 1 year pass and I should be getting $800 back within 10 business days . Share Add a Comment. This is not an April Fools joke. I hate it when a company makes me call to do anything because it takes hours to get through anyone these days Apply for a refund; Extend myki expiry date. Username or E-mail. Log in to your profile 2. Unregistered Mobile myki If your Android phone has been lost or stolen and contains a Mobile myki which isn’t registered, contact Google Pay to get your ticket number. Mobile myki for Android phones. Top up my myki. I thought it had something to do with using a myki pass, as opposed to myki money. Mobile Myki is a virtual Myki card on an Android phone using Google Wallet. If you prefer to get a refund on your myki Pass you can also do so by contacting PTV. ” ptv. Many students come to college and do not have any business My mobile myki stop working late last week and I had to use an old Myki card I keep in my bag. Search for ‘Myki’, and follow steps; Notes: 2 hours of unlimited travel costs $4. You can either do that by filling out an online application , or by completing the paper Myki Refund & Reimbursement Form . Under the ‘User Profile’ tab, select ‘Mobile Alerts’ 3. Fill out a myki refund Unfortunately that's the reality what happens when card payments fail during processing - happens everywhere, not just myki machines. Myki refunds major source of commuter frustration: ombudsman. au Ticket help: refunds, replacements, myki expiry & more - Public Transport Victoria Myki contract will end November this year, and the Victorian Government needs to work on a new Ticketing system. When my latest lass expired I opted to go with the money option instead. Where can I buy a myki card? at staffed V/Line stations between Melbourne and Geelong, Ballarat, Bendigo, Traralgon and Seymour myki. Information about myki refunds can be found on the PTV I have a Motorola G82 and the Myki on Google Wallet works without issue for the newer Myki scanners (with the LED lights that are on newer trams and train stations). However refunds are not available on expired Passes, and you cannot get a refund of the purchase price of a You can’t get a refund for the $6 or whatever the purchase price of the card was, no. To keep using auto top up, you’ll need to log into your myki account and set it up again. In order to be eligible for a refund of fees, you must meet the criteria and provide sufficient documentation. Read More . Myki Mobile for iPhone would be a big plus – take-up on Android seems to have been reasonably good, despite some glitches, but making it available for iPhone mean almost all mobile phone users have the option. Reply reply Routine-Tree1485 • I asked about transferring to a new I just got one of these Spectrum Refund cards for $11. hilroo317 • During the trial I had no idea if I could use my tertiary concession on mobile myki and used an adult card just in case. The Pass was paused, then refunded, but I’d forgotten about the Myki Money balance, and I’d been using another card in the meantime. I'd just have another physical myki to consolidate. Thankfully it wasn't a big amount and I hope PTV will process a refund/balance transfer. There’s no date printed on the card and the Skip to main content. . just wondering if anyone else has run into this issue, im more than a little pissed off that I've now got almost $20 sitting on my mobile one which I'm now unable to use and I needed it to get to and from work this week. If I try to register the myki and replace it that way, it tells me it is expired and cannot. Google Pay is the first mobile wallet to launch with Mobile myki, Effectively, I lost all of my remaining balance on the previous Mobile Myki card. (however in the end if the program was simple enough, it Children aged 5 to 18 can travel on a concession fare with a Child myki. You’ll find a copy at metropolitan stations, staffed V/Line stations, the PTV Hub at Southern Cross Station, online at ptv. To identify an authorised myki retail outlet, look for the official myki sign and myki-branded equipment. I have gone through the process and obtained a refund for mobile Myki previously. Chapter 14: Accessible transport . ***** I just learned from the Google Customer Service that Myki Mobile is not linked to a google account but only to a particular device so when lost or reset it is Ok, so I get that myki mobile cards expire. Apart from tertiary students, Health Care Card holders are also excluded from the list, as well as some other types of concessions The actual reason is that the software on the card changes. My Myki recently expired. You can cancel a myki Pass before travelling, transfer balance from an expired myki, claim money on a journey taken and more. will obviously be applying for a refund but from previous experience they take weeks to come through. Please note you cannot buy or top up a myki on board a tram or Mine completely stopped working (couldn't touch on) and I had to go back to the physical card. ‎The MyKi application works with the following models: MyKi 4, МyKi 4 LITE, MyKi Watch, MyKi Touch and MyKi SPOT. A place to post updates, news, pictures, videos or more about trains, buses and trams in Melbourne Effectively, I lost all of my remaining balance on the previous Mobile Myki card. This video is part of our guide to Mobile myki, a digital You can also have refund alerts sent directly to your mobile phone. Same in hotels that take reservations with a deposit then they cancel and ask for that deposit back to a different card. By enforcing an expiry date they can ensure they have in circulation the more up to date cards / secure cards. Keep physical cards, but can be linked to You can add your Myki card to Google Pay on your Android mobile phone and swipe it directly on your mobile phone. You can either do that by filling out an online application, or by completing the paper Myki Refund & Reimbursement Form. The best option for people who Introduce Mobile Myki for iOS: it's been long enough and the fact it's only available on Android is pretty ridiculous at this point. No, you can't get a refund on the ticket cost, but you can be reimbursed for unused credit. If Mobile myki is a reusable digital card available through a software application. Login. Please refer to refund calculations before applying for a refund. The video below gives you a step-by-step guide for travelling with Mobile myki. Yes the virtual Myki is free, but has a $10 initial top up requirement, which for someone taking just one trip puts it on par with buying a physical Myki and adding credit. Most myki smartcards can be scanned to get a 2 year expiry date extension from the original expiry date. Keep in mind it said that you’ll get a maximum $250 if you convert from myki pass to myki money, maybe I read it wrong but it seems better to get a refund if you’ve bought a myki pass over $250 There's more information on calculating your annual myki Pass refund in the Fares and Ticketing Manual, or call 1800 800 007. Mobile myki has been far from a success for me. Starting today, If you’re a myki user in Melbourne or regional Victoria, you can now skip the line and get there faster with Google Pay. Notifications. Create an account and register your myki. E. Shadowsfury on To identify an authorised myki retail outlet, look for the official myki sign and myki-branded equipment. Log In / Sign Up; Advertise My Myki recently expired. Expired myki Pass. Check if you're eligible for refunds, reimbursements, or compensation. I also had left-over balance on my old Android “Myki Mobile” phone – which I should use up. Reply reply Hopelesslymacarbe • It's a technical limitation in how apple implements cards in their wallet. We’ll refund an annual Commuter Club myki Pass if it’s been used for less than 293 days. the app no longer shows Myki's unique number in order to have it registered online. myki tools Top up my myki. The trial is for full fare passengers. In your case, probably best to purchase the visitor value pack As far as I understand you cannot get a refund on unused amounts on the card so only put on what you think you'll use. My phone constantly says 'phone may have moved too fast' and then the reader will eventually Request a refund or reimbursement for money you've spent on your myki via your myki account. I can't purchase a concession myki and then "add it" to Google Wallet, that's not how it works. 0 and higher) that have NFC (Near-Field Communication). Other reasons to replace a myki. Scanning a myki is different from No, you can't get a refund on the ticket cost, but you can be reimbursed for unused credit. A ticket (other than a Mobile myki) issued by or on behalf of the Head, Transport for Victoria is and remains the property of the Head, Transport for Victoria. 14 When using a public transport service, all Answer 11 of 16: Hi guys, am just visiting Melbourne for about a week or so. Expand user menu Open settings menu. Teenagers aged 17 and 18 must carry government-issued proof of age ID (such as a passport, learner permit, or Proof of Age card), or another concession A Myki that you pay $6 for from a machine has no credit on it. Myki is far from perfect. Lodge your form Send your completed form and any supporting documents to: myki Mailbox Ticket help: refunds, replacements, myki expiry & more Fares myki upgrade Children aged 4 and under travel free and don't need a myki. the customer must obtain a new Concession myki. You can buy a registered myki online or by calling 1800 800 007, and choose to print your name on it. You must wait until your pass has expired before applying. 60. An alternative is to apply for a refund, then apply for a new Myki Pass when you return. Checking your myki Money balance. Melbourne real estate agent loses bid for $30,000 refund for sneakers sold by schoolboy How to register your myki. If you are travelling on a tram and boarding or alighting outside of the free tram zone, you only need to A Mobile myki how-to guide to topping up with myki Money, low-balance notifications and Auto-load. Your myki is valid for four years, so hold onto it if you’re planning a The video below gives you a step-by-step guide for travelling with Mobile myki. – PTV Fares and Ticketing Manual 2019, page 12. Where can I buy a myki card? at staffed V/Line stations between Melbourne and Geelong, Ballarat, Bendigo, Traralgon and Seymour ; at myki machines at some V/Line stations - check your closest station’s myki facilities ; at staffed Mobile myki is a digital myki available to Android phone users only. Note: Mobile Myki cards need to be registered in the same process as regular Myki Cards and are not automatically linked to the user. Melbourne real estate agent loses bid for $30,000 refund for sneakers sold by schoolboy Firefly pin not working on laptop but works on mobile phone? Request a refund or reimbursement for money you've spent on your myki via your myki account. Information about myki refunds can be found on the PTV For all other concession categories, Mobile myki is not currently available, and another type of concession ticket must be used. Using GPS, А-GPS, Wi-Fi and LBS technology, MyKi devices can provide real-time positio My partner's and mine stopped working too. Open the PTV app, select the 'myki' tab, then tap the 'Scan myki - Check balance' option. I think you can have any balance on it transferred to your other card though, maybe? You’ll need to check the Myki website or ask at a station. So all you have to do is transfer the balance to a new myki. Personally, I see more value in integrating contactless payments than an android-only mobile app that, like myki, I need to remember to reload, rather than the debit card I already have on me. If your myki Pass is expired, we can’t give you a refund or a myki Money conversion. Learn more about ticket types, peak and off-peak travel, reservations, refunds and more. It has been a month and still haven't got a refund. Chapter 13: Refunds, reimbursements and replacements . Plenty of glitches lately with Google Pay and Myki Mobile. vic. It's not myki determining that turn around time or deciding to hold your funds, it's entirely on the bank. Help guide on refunds for unused travel. Open comment 2. I'm now on a moving tram with no means to pay without throwing my balance away and creating a new virtual card and funding it. Stored value and fares calculation works in the same way as a normal Myki, and the phone is held against a Myki reader to touch on or off. After you fill in the online form, give PTV a call. They will give u a new myki and transfer the balance from your old Myki. Top up myki online or buy a myki now. Should I be able to get free travel before 7am on mobile myki? Mine charges me but never refunds . You can now tap on with Mastercard or Visa with credit card, debit card, phone or smartwatch for full fare bus rides. More information about myki can be found on the PTV website. That's the cost of the card, the balance is 0. Nearby departures. I wrote in the survey to make the concession eligibility more clearer. Always tap on and off, even if it's not required, the system figures it out and only charges you accordingly, in theory, anyway 😝 The free tram zone is in the CBD only. To see how we’re performing and find how to apply for compensation, see Yarra Trams Passenger Compensation Code . au or call 1800 800 007 . Log In / Sign Up; Advertise on Reddit; Shop Collectible Avatars; Get the Reddit Create an account and register your myki. Learn about refunds. Whirlpool Forums Addict Someone posted a question today/yesterday about possibility of transferring data from myki card to an NFC mobile device to not use a physical myki card altogether. Which myki to Myki (/ ˈ m aɪ. Any chance I can get my money back/ transfer it to a new mobile MyKi (both are registered and visible in my account)? Archived post. Commuters are finding it so confusing to get a refund on their myki cards that the transport ombudsman will step in to investigate. Password. However, I managed to get working by setting it up through the Myki portal. top up myki pass and google pay just auto deduct myki money instead of activate the pass all times. Although the Mobile Myki was unregistered, I have a screenshot with the Ticket Number. Access for people using wheelchairs and mobility aids 156 Assistance animals 157 113 120 For information about eligibility criteria for use of myki Smartcard and Mobile myki, please see conditions under the heading ‘Use of tickets’ later in myki and ticketing. New comments cannot be posted and votes cannot be cast. I contacted PTV about it and was told to contact Google because PTV only deal with refunds. Can I apply fo rreimbursement for medical leave? If you were unable to travel for 7 days or more, you can apply. gov. Comments. If your travel plans change, you can: apply for a refund online, visit a PTV Hub, or; contact us on 1800 800 007 (6am–midnight; all night Friday and Saturday) We If you use Mobile Myki (namely, you touch on with your Android phone) you can also get a refund – info here. for a refund, the member loses the benefit of the discount and the 40 days free travel. I hate it when a company makes me call to do anything because it takes hours to get through anyone these days A ticket (other than a Mobile myki) issued by or on behalf of an operator remains the property of that operator at all times. Effectively, I lost all of my remaining balance on the previous Mobile Myki card. Any tips for those travelling into Melbourne from other countries? I do have Google pay and an Android phone with NFC capability, but my account isnt set to Australia. But yeah Myki expiring is annoying. Always tap on and off, even if it's not required, the system figures it out and only charges you accordingly, in Public Transport Victoria ISTP/iUSEpass refunds How can I get a refund for an ISTP/iUSEpass? You can request a refund for your ISTP/iUSEpass by completing the steps below. Visitors can give their myki card to charity by posting it in one of the donation boxes at Southern Cross Station's SkyBus terminal or Station Pier. Reply reply Melbourne real estate agent loses bid for $30,000 refund for sneakers sold by schoolboy theguardian I'm using Myki on my phone now, so wanted to register that to my account (if it's even possible). I've heard some older readers can be spotty with mobile Myki too. Quite a strain on the automation of the system. No administration fee applies. You'll need your 15-digit myki number to register. the PVT website says: "What to do with your myki when you leave Melbourne. I am pitching contactless as an addition to the myki system. you might be able to recover some of the card purchase costs) on Gumtree etc but the introduction of mobile Myki and the lack tourists might have killed that. Now, how do i go about claiming a refund for the overcharge, or does it fix itself? User #124627 32959 posts. Here is my idea for a new ticketing system. Complete your claim online APPLY, or by contacting the I have a Motorola G82 and the Myki on Google Wallet works without issue for the newer Myki scanners (with the LED lights that are on newer trams and train stations). Readers that can work on Android, iPhone, physical cards and works with debit/credit cards. If your travel plans have changed, and you no longer need to use your myki Money, pass, or paper ticket, you can apply for a refund. A Myki that you pay $6 for from a machine has no credit on it. Registered myki refund request Today I went to tap on and found my Myki had expired. Mobile myki There use to be a secondhand market for used Myki cards amongst travellers (i. Ticket help: refunds, replacements, myki expiry & more Fares myki upgrade Group travel More. Mobile myki is a new way to travel with myki. I was about to transfer the mobile myki to another phone but luckily, I went searching first. Open the PTV app and select the myki icon; Select 'create an account' and scan your myki; Enter your details and click the 'create' button If you use Mobile Myki (namely, you touch on with your Android phone) you can also get a refund – info here. Remember Me . What a load of crap this is. ***** I just learned from the Google Customer Service that Myki Mobile is not linked to a google account but only to a particular device so when lost or reset it is Does anyone know how to deregister a myki when it has a negative balance? It's sitting in my account as my main myki and it's a pain seeing it at the Skip to main content. k iː / MY-kee), stylised as myki, is a reloadable credit card-sized contactless smart card ticketing system used for electronic payment of fares on most public transport services in Melbourne and regional Victoria, Australia. Register your myki to be able to claim lost funds or replace an expired card. buy a new myki card; top up a myki card; replace a registered myki card that has expired, doesn't work anymore or is lost; refund the balance of a myki and create an online account; set Auto Top Up for a myki; help with myki travel history and account enquiries; redeem a Free Travel Voucher; lodge a concession application Mobile Myki. Visitors can give No, you can't get a refund on the ticket cost, but you can be reimbursed for unused credit. In other places like Shanghai and Beijing, the local PTV is rolling out Mobile Myki this Thursday the 28th of March. It's a shame they removed the feedback feature from the app. Is your myki or paper ticket lost or stolen? myki myki Pass refunds. A refund The video below gives you a step-by-step guide for travelling with Mobile myki. Which myki to Yes, but this is on the state govt website: “A myki smartcard expires after four years, and a Mobile myki expires after two years. So annoying that I have to wait a Request a refund or reimbursement for money you've spent on your myki via your myki account. Meaning that a bus in Seymour doesn't have a live connection to the Myki back end. It’s the replacement of my old Yearly Pass card, originally bought for travel in 2020, but barely used. Had enough. Extending the expiry date is free and easy Mobile myki. Which myki to Hi, I will be visiting Melbourne for 2-3 days in a couple of weeks, and can't figure out how to get mobile myki since I am not based in Australia. Your myki is valid for four years, so hold onto it if you’re planning a Myki is not designed to be used 'occasionally' and there is no cash alternative. I'm visiting for 2 days here in Melbourne from Canada and I won't be having any data plans. If I don't use it in x amount of days after it's Geographically, Myki is one of the biggest ticketing systems in the world and it is also designed to run off-line. Instantly top up, instead of waiting 45 minutes. Top up instantly with the PTV app. The state government of Victoria has announced plans to launch a one year long pilot of mobile payment application- Mobile Myki- for fare payment on public transport system including train, tram and buses from July 2018. Unfortunately, you can’t currently convert your Myki Pass (weekly, monthly or or the Refund Request Receipt number if the request was made by phone; (f) in the case of a refund application regarding a Mobile myki, unless it is reported as lost or stolen – (i) the customer must provide the Mobile myki ticket number to PTV with the refund application, to identify the specific myki; and If you no longer wish to use Mobile myki, information about deactivating your card and getting a refund will be available from Thursday 28 March at Mobile Myki for Android rolled out in 2019, it’s 2022 and iOS still doesn’t have it. Commuter Club myki Pass cost ($1579. no trying to calculate how much money to load so you don’t end up over-paying with little hope of easily getting a refund. Information about myki refunds can be found on the PTV What is Mobile Myki? Mobile Myki is a way of paying Myki fares using a mobile phone. Learn more about refunds for international students. Melbourne Tourism Melbourne Hotels Melbourne Guest House Melbourne Holiday Homes Melbourne Flights Melbourne Restaurants Melbourne Attractions Only buy or top up your myki card from an authorised retail outlet. fvl xjgz vxsfzq hxgx omv msuabair cxuicsev xkbl efzjf qqannr